Friday, January 2, 2009

Striving towards Inbox Zero: Show total number of items in Outlook

I would like to share one of the tricks that has helped me control my Outlook email inbox.The default setting in Outlook only shows you the number of unread items in your inbox, which is useful but when it comes to implementing Inbox Zero, I need a way to remind myself that there's still unprocessed "stuff" in my inbox.

By default, the number (2) next to "Inbox" gives you only the number of unread items:




When all the emails in your inbox have been read (or simply marked as read), the number goes away and text "Inbox" becomes unbolded...



...which gives me a false sense of control as it is not obvious enough to people like me that those items still demand my attention. Should I delegate it, delete it, defer it or do something else about it?

So here's the trick: First, right click on the Inbox and then go to Properties. Then select Show total number of items in favor of the default Show number of unread items. See below:



Voila! Now Outlooks screams to me, "Hey! You still have 3 unprocessed items!"


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